Data Protection Policy

DBH88 Privacy Policy — your data is completely safe with us

At dbh88, the privacy of your personal data is our top priority. This page clearly explains what data we collect, how we use it, and the measures we take to keep it secure.

Last Updated: January 2026  |  Effective Date: 1 January 2026
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256-bit Encryption
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Compliance with Standards
Core Security Features

Your Privacy How We Protect It

Six core pillars of the dbh88 Privacy Policy that keep your data protected at all times.

Personal Data Protection

Your name, address, phone number, and financial details are used solely to provide our services — nothing else.

SSL Encryption

All data transmitted through dbh88 is secured with 256-bit SSL encryption. Hackers and third parties cannot access your information.

No Sale of Personal Data

Dbh88 never sells your personal data to third parties. Your data stays with us.

Cookie Controls

You can update your cookie settings at any time. You have full control over disabling non-essential tracking cookies.

Limited Data Retention

No personal data is retained beyond the necessary period. Upon account closure, data is deleted within the specified timeframe.

Third-Party Restrictions

Even where limited data is shared for specific purposes such as payment processing and KYC verification, those partners are held to the same strict privacy standards we follow.

Section 01

Introduction and Scope

Dbh88 (referred to herein as "we", "us", or "the Platform") is an international-standard online gaming service provider. This Privacy Policy applies to all users of the dbh88 website, app, and associated digital services.

By reading this Privacy Policy, you will learn: what information we collect, why we collect it, how it is used, who it is shared with, and how you can control your own data. By registering or using our services on dbh88, you are considered to have fully accepted this Privacy Policy.

Important: This Privacy Policy operates alongside dbh88's Terms & Conditions and Responsible Gaming Policy. We recommend reading all policies.

We follow GDPR (General Data Protection Regulation) and international data protection standards. Protecting your privacy is not just a legal obligation — it is a core part of how we operate.

Section 02

What Data We Collect

Dbh88 only collects information that is necessary to provide our services. We never ask for excessive or irrelevant data.

Data Types Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Management & Support
Financial Information Mobile banking number, transaction history Payment Processing
Technical Information IP address, browser, and device information Security & Fraud Prevention
Gaming Activity Betting history, game preferences Responsible Gaming Monitoring
Please note: We never store your full bank account number or complete card details. Payment information is sent directly to your payment processor's secure servers.
Section 03

How Your Data Is Used

Dbh88 uses collected data solely for the specific purposes listed below. Data is never used for any other purpose.

Account Creation & Management

Your identity information is used for registration verification, login security, and managing account settings.

Payment Processing

Financial information is required to process deposits and withdrawals and to maintain transaction history.

Fraud & Security Protection

Technical data is used to detect suspicious activity and protect your account from unauthorized access.

Responsible Gaming Monitoring

Gaming data is used to analyze behavioral patterns, identify problematic activity, and provide support where needed.

Legal Compliance

Relevant data is used to meet Anti-Money Laundering (AML) legal obligations and regulatory requirements.

Service improvement and personalized experience

Relevant game recommendations and promotional offers are shown based on your preferences and behaviour.

Section 04

Data Sharing & Third Parties

Dbh88 never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely to process transactions.
  • KYC Verification Service: Licensed third-party verification providers for identity verification.
  • Security Partners: Specialists in cybersecurity and fraud prevention.
  • Law Enforcement Agencies: Applicable authorities in cases of court orders or legal obligations.
Our commitment: All third-party partners are contractually bound to uphold the same strict privacy standards as dbh88 and are not permitted to share your data with anyone else.
Section 05

Cookie Policy

Dbh88 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve website functionality.

Cookie Types Purpose Can it be disabled?
Essential Cookies Login sessions, security, core functionality No (Required)
Functionality Cookies Remembering language preferences and game settings Yes
Analytics Cookies Site usage statistics, error detection Yes
Marketing Cookies Personalized offers and promotions Yes

You can disable non-essential cookies at any time through your browser settings. Note that disabling essential cookies may affect how certain features of the website function.

Section 06

Security Measures

Dbh88 follows the highest industry security standards to protect your data. Our multi-layered security measures are outlined below:

  • 256-bit SSL/TLS Encryption: All data transmissions are sent through encrypted channels.
  • Two-Factor Authentication (2FA): Two-factor authentication can be enabled when logging into your account.
  • Firewall Protection: Advanced firewalls and DDoS protection keep our servers secure.
  • Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
  • 24/7 Monitoring: Our security team monitors server activity around the clock.
  • Data Segregation: Different types of data are stored on separate servers, so a breach in one area does not put all your information at risk.
Stay protected on your end: Use a strong password, never share your login credentials with anyone, and avoid accessing your account over public Wi-Fi.
Section 07

Data Retention Period

Dbh88 does not retain any data longer than necessary. Retention periods for different data types are listed below:

  • Account Information: For the full duration the account is active, and up to 5 years after closure.
  • Transaction records: Retained for up to 7 years as required by law.
  • KYC Documents: Up to 5 years, in accordance with regulatory requirements.
  • Cookies & Session Data: Upon session end or within a maximum of 30 days.
  • Marketing preferences: Until you opt out or your account is closed.

Once the specified retention period ends, data is permanently deleted using secure methods to ensure it cannot be recovered.

Section 08

Your Privacy Rights

Under the dbh88 Privacy Policy, you have the following rights:

1
Right to Access Information

You have the right to know what data we hold about you.

2
Right to Rectification

You have the right to request corrections to any inaccurate or outdated information we hold about you.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

5
Right to Data Portability

You have the right to export a copy of your data.

6
Right to Opt Out of Marketing

You can opt out of promotional communications at any time.

To exercise your rights: Contact our support team and we will respond within 30 business days.
Section 09

Protection of Minors

Dbh88 is strictly for users aged 18 and above. We never knowingly collect data from anyone under 18.

  • Age verification is mandatory at the time of registration.
  • Age is verified through the KYC process.
  • If any minor's information is found in our system, it will be immediately deleted and the associated account will be closed.
  • If you believe your child is using dbh88, please contact our support team immediately.
Section 10

Privacy Policy Updates

Dbh88 reserves the right to update this Privacy Policy as needed. When changes are made:

  • The updated effective date will be noted on this page.
  • For significant changes, you will be notified via your registered email or in-app notification.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
Recommendation: Check this page regularly to stay up to date with the latest changes to our Privacy Policy.
Section 11

Contact and Complaints

Our dedicated Privacy Team is always ready to handle any questions, concerns, or complaints related to privacy.

  • Email: [email protected]
  • Live Chat: 24/7 Live Support
  • Response time: Typically within 24–48 hours
  • Privacy Requests: Resolved within 30 business days

If you are not satisfied with our response, you may file a complaint with the data protection authority in your country.

Frequently Asked Questions

About Privacy General FAQs

No, dbh88 never sells your personal information to third parties. This is a core commitment of our Privacy Policy. Your data is shared only on a limited basis with trusted partners — such as payment processors — solely for the purpose of delivering our services.

dbh88 uses 256-bit SSL encryption, advanced firewalls, and 24/7 security monitoring. Regular third-party security audits are also conducted. That said, stay vigilant on your end — use a strong password and keep 2FA enabled.

Yes, you can contact our support team at any time to request deletion of your data. However, certain information — such as transaction records — must be retained for a specified period due to legal obligations.

dbh88 may show you relevant offers and game recommendations within the platform based on your gaming preferences. This information is never shared with external advertisers. You can opt out of marketing preferences at any time.

KYC documents are stored on encrypted servers and can only be accessed by authorised staff when necessary. Access is further restricted once verification is complete. Documents are securely deleted after a maximum retention period of 5 years, as required by law.

Please contact our support team or reach us by email first. We will aim to resolve your concern within 30 business days. If you remain unsatisfied, you may file a formal complaint with the data protection authority in your country.
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